Nick Adams: Where’s AI headed in the workplace? VCs weigh in

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TECHBREW: For all the pixels spilled about the promises of generative AI, it’s starting to feel like we’re telling the same story over and over again. AI is serviceable at document summarization and shows promise in customer service applications. But it generates fictions (the industry prefers the euphemistic and anthropomorphizing term “hallucinates”) and is limited by the data on which it’s trained.

Now that we’re at what seems like a plateau in the AI hype wave, where do startups and their investors see opportunities to use AI to help businesses operate in meaningful ways?

Venture capitalists we spoke with said efficiencies in internal workflows—whether coding, office-wide data search, or meeting and document summarization—were the biggest driving forces behind enterprise adoption right now.

 

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